Introduction

At Tool Swap Shop, we are committed to protecting the privacy and personal data of our vendors. This privacy policy outlines how we collect, use, disclose, and safeguard your information when you use our marketplace. By becoming a seller or vendor on Tool Swap Shop, you agree to the terms of this privacy policy.

Information We Collect

We collect the following types of information from our sellers:

– Personal Information: Name, email address, phone number, and mailing address.

– Business Information: Business name, tax identification number, business address, and payment information.

– Usage Data: Information about how you use our marketplace, including interactions with customers and sales performance.

– Shipping Information: Details related to shipping origins and methods to facilitate order fulfillment.

 How We Use Your Information

The information we collect is used for the following purposes:

1. Account Management: To set up and maintain your seller account.
2. Payment Processing: To process payments, commissions, and shipping reimbursements.
3. Customer Interaction: To facilitate communication between you and your customers regarding orders, shipping, and support.
4. Shipping Operations: To calculate shipping rates and generate shipping labels.
5. Compliance and Legal Obligations: To comply with legal requirements, resolve disputes, and protect our rights.

Sharing Your Information

We may share your information in the following circumstances:

1. Service Providers: With third-party service providers who perform services on our behalf, such as payment processing (e.g., Stripe) and shipping label generation (e.g., ShipStation).
2. Legal Requirements: If required by law, we may disclose your information to government authorities or law enforcement.
3. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the new owner.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes secure payment processing, encrypted storage, and access controls.

Your Rights

You have the right to:

1. Access: Request access to the personal data we hold about you.
2. Correction: Request correction of any inaccurate or incomplete data.
3. Deletion: Request deletion of your personal data, subject to certain exceptions (e.g., compliance with legal requirements).
4. Objection: Object to the processing of your personal data for specific purposes.

Customer Data

As a seller, you will have access to personal information about your customers (e.g., shipping addresses and email addresses). You are expected to safeguard and protect this information diligently. 

– Any misuse of customer data, such as spamming or unauthorized sharing, will result in immediate account suspension and may lead to legal action.

– All communication with customers must occur through the approved marketplace channels.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on our website. You are advised to review this policy periodically for updates.

Contact Us

If you have any questions about this privacy policy, please contact us at [email protected].

By using Tool Swap Shop and providing your personal information, you consent to the collection and use of your information as described in this privacy policy.

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